I have a subscription but I can’t access anything!

  • Make sure that you are logged in with the account you used to purchase your subscription.
  • Try signing out and signing back in from the “Profile” page.
  • If this does not work, try deleting the app from your phone. Reinstall and sign in with the account you used when purchasing your subscription.

If none of these work, feel free to contact us and our technical team will gladly help you.

How do I purchase a Breath Hub subscription?

To purchase a Breath Hub subscription, at first install, you can choose one of the available packages. Upon expiration of your subscription, the app will automatically prompt you to the subscription page when you try to play an audio session that requires a subscription. You can manage your subscriptions from Profile > Subscription > Manage subscription on the app, or from your phone’s app store.

How can I see my active subscription?

You can see your active subscription on your profile. When you open the app, click the “Profile” icon on the top left corner of your screen to go to your “Profile” page. Under the “Subscription” menu, you can see and manage your active subscription with Breath Hub.

Does my subscription renew automatically?

By default, your subscriptions will renew unless you cancel them manually from the “Subscription” section on your “Profile” page. You can also manage your subscription settings from your phone’s own app store.

How does free trial work?

Free trial gives you unlimited access to every available session and course on the “Explore” page of Breath Hub for 7 days. Once your trial period is over, you will be charged according to the subscription you purchased.

How can I cancel my free trial?

You can cancel your free trial by cancelling your subscription within the first 7 days (i.e. free trial period). You can manage your subscriptions from Profile > Subscription > Manage subscription on the app, or from your phone’s app store.

How do I get an invoice?

Payments on Breath Hub are managed by the app stores (Apple App Store for iPhones, Google Play Store for Android phones) and your invoices are sent to you automatically by your app store.

How do I purchase a subcsription?

At first install, you can choose one of the available packages. Upon expiration of your subscription, the app will automatically prompt you to the subscription page when you try to play an audio session that requires subscription. You can manage your subscriptions from Profile > Subscription > Manage subscription on the app, or from your phone’s app store.

Finding the right content

You can access hundreds of audio sessions and courses from the “Explore” section of Breath Hub. Make sure you come back often to discover freshly uploaded content. We created two main sections to make navigation easier. “Sessions” lists all the audio sessions organised by categories, while “Courses” lists all the multi-day courses organised by categories. You can scroll down to see more categories and click the “See All” links to see the full list of content under each category. You can also use the search tool on the top right corner of your screen to search for a specific session.

Where should I start?

You can start with the daily session of the day you signed up. Make sure you browse the “Explore” section in detail by scrolling down to see other categories and by clicking on “See All” buttons to access the full list of content for each category.